The problem
The same reply is rewritten every day
Shipping, return and stock questions repeat
Your team rewrites or copies the same answer every day.
Canned reply lists get forgotten
A template list written once is never updated and nobody knows which one is current.
Automation is hard to trust
The worry of losing control keeps automatic sending on hold.
How it works
Rules in three steps
Keep answering
Answer questions as usual; the assistant learns from your replies.
Use the suggestions
On a repeated topic a suggestion appears in the reply box; use it with Tab or make it a rule.
Go automatic when ready
When a rule has earned trust you are asked whether to send it automatically; the decision is yours.
Integration status
Which sources does it cover?
Today rules are used on questions from these sources.
| Source | Status | What it does |
|---|---|---|
| Trendyol questions | Live | Your repeated replies become suggestions and rules. |
| Other marketplaces | Soon | In preparation. |
Security and data
You stay in control
Rules form only with your approval
The assistant suggests a rule; no rule is created until you accept it.
Automatic sending opens with your permission
A rule sends on its own only after you accept.
Rules are rechecked now and then
An automatic rule comes back to you from time to time to ask whether it still applies.
FAQ
Your questions answered
Leave repeated replies to the assistant
Try it free for 10 days; you approve the rules.