The problem
As response time grows, customers move to another seller.
Questions, returns and orders sit in different corners of the Trendyol panel.
Without deducting commission and shipping you can't tell which product earns.
How it works
Connect your store once with the API details from your seller panel.
The assistant drafts; as you approve, your store builds trust.
Question to sale and return reports fill on their own.
Integration status
What works on your Trendyol store today.
| Source | Status | What it does |
|---|---|---|
| Customer questions | Live | AI reply drafts, approval queue and trust-scored automatic sending. |
| Question to sale report | Live | A later purchase by the customer who asked. |
| Learning reply rules | Live | Your repeated replies become suggestions and rules. |
| Return analysis | Live | Return reasons reported per product. |
| Net profit and loss-makers | Live | Net profit per order; enabled on request. |
Security and data
A reply the assistant isn't sure about isn't sent automatically; it waits for your approval.
A reply with a claim unsupported by product data doesn't go out automatically.
Data such as phone numbers, e-mail addresses, IBANs and national ID numbers is masked before it reaches the AI model.
FAQ
Connect your Trendyol store today
Try it free for 10 days; approve the first replies yourself.