The problem
A message that lands on one team member's phone goes unanswered when that person is away.
Shipping, stock and size questions are answered separately on each channel.
Nobody knows which conversation a sale that started on Instagram came from.
How it works
Connect WhatsApp, Instagram and Messenger with your Meta Business account and Telegram with a bot token. The panel shows the setup steps.
Edit the wording by trying the conversation; choose on which channels the assistant replies.
Conversations the assistant can't solve go to your team according to your business hours.
Integration status
Every channel lands in the same inbox.
| Source | Status | What it does |
|---|---|---|
| Live | WhatsApp Business messages; products, order lookup and handoff to the team. | |
| Live | Instagram messages in the same inbox. | |
| Messenger | Live | Your Facebook Page's messages in the same inbox. |
| Telegram | Live | Your Telegram bot's messages in the same inbox. |
| Web Chat | Live | Your site chat in the same list too. |
Security and data
Personal order information is shared after phone verification.
On any channel you choose, messages only land in the inbox and no automatic reply goes out.
Data such as phone numbers, e-mail addresses, IBANs and national ID numbers is masked before it reaches the AI model.
FAQ
Bring your messaging channels into one inbox
Try it free for 10 days; connect channels from the panel.